FAQs

The United States (US) and European Union (EU) share a common goal of ensuring the safety of cosmetics for consumers through rigorous science-based regulation. MYTH: Cosmetics and personal care products are more strictly regulated in the EU and consumer are better protected. FACTS: While there may be minor differences, the manner by which the U.S. and the EU regulate the safety of cosmetics and personal care products are very similar. In the United States, the cosmetics industry is regulated by the U.S. Food and Drug Administration (FDA), which has broad regulatory authority under the Food, Drug and Cosmetic Act. In the EU, each Member State has health authorities which regulate cosmetics within their respective national boundaries according to the European Union's Cosmetics Directive regulation.

The United States (US) and European Union (EU) share a common goal of ensuring the safety of cosmetics for consumers through rigorous science-based regulation. MYTH: Cosmetics and personal care products are more strictly regulated in the EU and consumer are better protected. FACTS: While there may be minor differences, the manner by which the U.S. and the EU regulate the safety of cosmetics and personal care products are very similar. In the United States, the cosmetics industry is regulated by the U.S. Food and Drug Administration (FDA), which has broad regulatory authority under the Food, Drug and Cosmetic Act. In the EU, each Member State has health authorities which regulate cosmetics within their respective national boundaries according to the European Union's Cosmetics Directive regulation.

The FDA has wide-ranging regulatory authority that helps to ensure the safety of cosmetics and personal care products. Throughout the years, FDA has infrequently had to exercise this power to limit or prohibit ingredients that it considered to be unsafe. Cosmetics and personal care products companies are committed to upholding strict FDA regulations.

Yes, all of our products are cruelty-free. We do not test our products or ingredients on animals and we do not retail in any country that requires animal testing.

We’re glad you asked. Milk Melt Technology is our secret weapon formula made up of a unique blend of coconut waxes that melt into skin on contact with body heat. That means your makeup blends seamlessly into your skin, rather than sitting on top of it. And who doesn’t want that?

We suggest using your fingertips to help Milk Melt Technology best blend into skin. It also makes for quick and easy application that can be done anywhere—like, in the back of a cab when you only have five minutes. All of our products are made to be used without brushes or tools, but if you just can’t part with your favorite fan or blender, we won’t hold it against you.

Orders placed at milkmakeup.com will be processed and shipped within 1-2 business days. Orders placed after 1pm EST will be processed the following business day. All orders placed on Saturday and Sunday will be processed the following business day. You can access your order status and history anytime by signing into your account. Once your order has been shipped, you will receive an e-mail shipping confirmation to the e-mail address provided at purchase. For anything else, you can reach us or speak to someone directly.

$6. We current offer free UPS Ground shipping within the continental U.S. for all orders over $30. We also offer expedited shipping if you just can’t wait—you can find all pricing and details for that on our shipping page.

Not yet, but we’re working on it! We apologize for any inconvenience in the meantime. Please note that we do not currently ship to to freight forwarding locations, hotels, PO Boxes, Military (AFO/FPO), or Puerto Rico.

For sure. We give away select samples with purchases on milkmakeup.com and are in sampling programs through Sephora, too. For the most up-to-date info on our available samples, join our email list.